The Pav Cork: Sun. 16 Aug. Indonesia Extreme Metal : Jasad, Deadsquad, Death Vom

[Snare]

Just as sneaky is that they changed the Eventbrite status for Cork and London from "cancelled" to "sold out" to make them look very successful I guess?

Makes it harder to get a refund also I suspect...

[BlessedByNothing]

Turns out those tickets were "No Refund". Surely there is a case for Garda Fraud Department here? Does anyone know if The Pav was even booked offiically last night? Diablo have blocked me on FB after I called them an embarressment so I can't abuse them there anymore

[jpm4]

What ChatGTP told me:

Yes. If the promoter has cancelled the gig rather than postponed it, you have a strong basis for getting your money back.
Eventbrite's own policy says that when an event is cancelled or doesn't take place, the organiser is required to refund attendees. This applies even if the event's normal policy says "no refunds." �
Eventbrite +1
What I'd do, in order
Request the refund through Eventbrite
Log into Eventbrite → Tickets → select the event → Request a refund.
The organiser is supposed to respond within 5 business days. �
Eventbrite
If the organiser ignores/refuses you, escalate to Eventbrite
Eventbrite specifically says you can submit an escalated refund request if:
the event was cancelled within the last 45 days;
you've contacted the organiser and they haven't responded or have refused; and
the organiser used Eventbrite Payment Processing. �
Eventbrite
Eventbrite refund request form⁠�
If Eventbrite can't recover it, contact your bank/card provider
Ask about a chargeback for a cancelled event where the goods/service were not provided. Give them:
Eventbrite booking confirmation
proof the event was cancelled
your correspondence with the promoter
your refund request/refusal
the card/bank transaction.
Keep everything in writing
Don't rely on phone conversations. Screenshots of the cancelled Eventbrite listing and emails/messages from the promoter are useful evidence.
One important distinction
If the gig has been postponed, rather than cancelled, the situation is slightly different. Eventbrite's policy gives the organiser up to 90 days to announce a new date; after that there are specific refund rights. �
Eventbrite
If you tell me the name of the gig, when it was cancelled, how much you paid and whether you paid by debit/credit card or PayPal, I can tell you the strongest route to get the money back in Ireland.

[BlessedByNothing]

What ChatGTP told me:

Yes. If the promoter has cancelled the gig rather than postponed it, you have a strong basis for getting your money back.
Eventbrite's own policy says that when an event is cancelled or doesn't take place, the organiser is required to refund attendees. This applies even if the event's normal policy says "no refunds." �
Eventbrite +1
What I'd do, in order
Request the refund through Eventbrite
Log into Eventbrite → Tickets → select the event → Request a refund.
The organiser is supposed to respond within 5 business days. �
Eventbrite
If the organiser ignores/refuses you, escalate to Eventbrite
Eventbrite specifically says you can submit an escalated refund request if:
the event was cancelled within the last 45 days;
you've contacted the organiser and they haven't responded or have refused; and
the organiser used Eventbrite Payment Processing. �
Eventbrite
Eventbrite refund request form⁠�
If Eventbrite can't recover it, contact your bank/card provider
Ask about a chargeback for a cancelled event where the goods/service were not provided. Give them:
Eventbrite booking confirmation
proof the event was cancelled
your correspondence with the promoter
your refund request/refusal
the card/bank transaction.
Keep everything in writing
Don't rely on phone conversations. Screenshots of the cancelled Eventbrite listing and emails/messages from the promoter are useful evidence.
One important distinction
If the gig has been postponed, rather than cancelled, the situation is slightly different. Eventbrite's policy gives the organiser up to 90 days to announce a new date; after that there are specific refund rights. �
Eventbrite
If you tell me the name of the gig, when it was cancelled, how much you paid and whether you paid by debit/credit card or PayPal, I can tell you the strongest route to get the money back in Ireland.

Sound advice and will follow-up on it.

Howevere, I'm not too worried about my €20, I just have a raging sense of justice and want to see consequences. Is that just me? LOL!

[Barnacle Billy]

I'm not even in the country, and I want these snakes to face the consequences.
Those poor guys left to fend for themselves on the streets of Dublin last night, ffs...

[Evaninka]

Absolute scumbag behaviour

[StoutAndAle]

Fucking maddening. I'm glad that I flicked on to here yesterday. I didn't have a ticket - I didn't see any notes that it was sold out and I don't use Facebook/Twitter etc. but a few of us were going to have a couple of cheeky Sunday pints in The Mutton and then head in.

I would have assumed that Eventbrite would hold the funds until the gig took place, no? How can you have a "No Refunds" policy for a gig that doesn't happen?

[Evaninka]

I would have assumed that Eventbrite would hold the funds until the gig took place, no? How can you have a "No Refunds" policy for a gig that doesn't happen?

Eventbrite will hold the funds and payout fully once the show is finished. If your show is on a Friday/Saturday/Sunday you'd usually receive the funds Wednesday morning but they do let you take a portion of the funds out before the show. Hopefully that isn't the case here but Eventbrite will get refunds back when it's been reported like it has and their payouts would be blocked

[Pagan Saviour]

I spoke to AI members and asked why wouldn't they expose her. Bands are terrified to look unprofessional on social media with cancel culture still rampant

Really? I don't think they'd have lost out on anything by calling this one out.