Ticketmaster in hot water (U.S.)

[leatherface]

Thought this might be of interest but does it have any implications for Europe?.


https://apnews.com/article/ticketmaster-lawsuit-justice-concerts-monopoly-5850838801d2fea54a8112701497ca5d

[Sworntothecans]

Thought this might be of interest but does it have any implications for Europe?.


https://apnews.com/article/ticketmaster-lawsuit-justice-concerts-monopoly-5850838801d2fea54a8112701497ca5d

Best case scenario it'll spook them be a bit more customer & artist friendly, but more than likely Livenation & Ticket bastard will rebrand and lobby the living fuck out of it as yank politicians love their donations.

[mickO)))]

Slightly off topic but I just opened the ticketmaster site and I was logged out which was unusual. Then when I logged back in I got a message telling me to upload a photo ID and they also need to scan my face. Not a hope I will be doing this. Has anyone else come across this and if so how did you get around it since TM doesn't have customer service anymore in Ireland it's just bots via email that take days / weeks to reply and they only give generic responses.

I have sold probably 2 or 3 tickets in my life through TM so them asking for an ID and a face scan is nothing to do with that and how can they just demand something like this after me having account for years with no issues then threaten to close my account in 10 days if I don't comply?

Edit: just looked into it and it seems it's happened to a few others so far so must be some new thing they are rolling out.

[Barnacle Billy]

"If you have nothing to hide. You have nothing to fear."

[mickO)))]

It's for our safety and to stop scalpers.

[Pat Twisted Wrath]

Hasn't happened on my account yet but thats cuntish.

[Barnacle Billy]

Yep, signed into my Ticketbastard account there. No issues...

[Trev]

I have sold probably 2 or 3 tickets in my life through TM so them asking for an ID and a face scan is nothing to do with that and how can they just demand something like this after me having account for years with no issues then threaten to close my account in 10 days if I don't comply?

Is that just for selling? I put one up last week and didn't need any of that

[Born of Fire]

Slightly off topic but I just opened the ticketmaster site and I was logged out which was unusual. Then when I logged back in I got a message telling me to upload a photo ID and they also need to scan my face. Not a hope I will be doing this. Has anyone else come across this and if so how did you get around it since TM doesn't have customer service anymore in Ireland it's just bots via email that take days / weeks to reply and they only give generic responses.

I have sold probably 2 or 3 tickets in my life through TM so them asking for an ID and a face scan is nothing to do with that and how can they just demand something like this after me having account for years with no issues then threaten to close my account in 10 days if I don't comply?

Edit: just looked into it and it seems it's happened to a few others so far so must be some new thing they are rolling out.

Yeah I lost my original account to that shit. Support was beyond useless. Ended up having to start a new account with a new email. Cunts

[tonictitan]

I got that message last week. They were totally fine with me buying the ticket but suddenly an hour before the gig they decided they needed ID and a face scan when they know you're more likely to be in a panic and give them whatever they want so you don't miss the gig. I'm already at the point where a venue using Ticketmaster will put me off unless I know I can pay at the door. This will be the final nail in the coffin. There's 100% going to be some kind of data leak in a few months.

[mickO)))]

Is that just for selling? I put one up last week and didn't need any of that

No sure I don't sell. Since the pandemic I have only sold 1 Pantera ticket for someone who couldn't make the show and 3 Peter Kay tickets for a family member that was back in April. This came up when I logged into the app yesterday.

I can't even search events now as soon I try when logged in the next page that pops up is "we need to confirm your idenity" and I can't go any further.

The excuse they are using to justify it is it's to combat bots and scalpers even though scalping has been illegal here for about 4 years and ticketmaster are the only ones who have been scalping tickets since then with things like dynamic pricing, holding back the cheaper tickets to push the more expensive ones and so on. Not to mention that how could an account that is almost 20 years old with many different purchases over the years be a bot.

I got that message last week. They were totally fine with me buying the ticket but suddenly an hour before the gig they decided they needed ID and a face scan when they know you're more likely to be in a panic and give them whatever they want so you don't miss the gig. I'm already at the point where a venue using Ticketmaster will put me off unless I know I can pay at the door. This will be the final nail in the coffin. There's 100% going to be some kind of data leak in a few months.

I was going to something yesterday so that seems to be what triggered it for me also. Head wrecked all day wondering will I even be able to show the tickets to have them scanned but thankfully it was fine. I read the company they are using for the checks have already had a number of major leaks in the past not that it even matters since I have no doubt ticketmaster will sell off everyone's data to the highest bidder. We are all aware of the shitty business practices they have.

Yeah I lost my original account to that shit. Support was beyond useless. Ended up having to start a new account with a new email. Cunts

If it is just a case of making a new account then I can live with that. This is also happening to people with Facebook and Instagram accounts as well and once you create a new account on those platforms within 2 - 3 days the account gets locked again and they start demanding photo ID and 3D selfies. For the time being I can use family and friends accounts but it's only a matter of time before they get targeted. I had to use the woman's account last night to get tickets to the fight tonight.


This is also another reason why physical tickets are so important. I have Ministry tickets in my account and if I didn't get the physicals I wouldn't be able to get access to them next year when the gig is on unless I did what they are demanding. At that late stage you'd be well past the point of being able to do charge backs or anything like that.

[tonictitan]

The company is Persona: https://fortune.com/2026/02/24/discord-peter-thiel-backed-persona-identity-verification-breach/

Thankfully you can still view previously purchased tickets without verification but they don't make it immediately clear. You can't buy any new tickets unless you verify. I haven't tried creating a new account but I'm also don't want to play their games or jump through more hoops for the ability to give them more money.

Is there anything to show this has helped with the bot/scalping problem or is it simply another data grab?

[mickO)))]

No sure nobody will ask them to prove it if you search online you can see so many in the US celebrating it because they can't wait to see bots and scalpers gone. That's the problem too many will happily go along with it like we have seen with other things in the past.

I called the CCPC about it yesterday and explained that while I know it's a business and they can do as they please they bullied all of the other competition and now have the monopoly so it's not as if I can just go to a competitor to buy tickets. They basically told me that they can't even look into doing anything on it until a lot more people complain.

[Born of Fire]

The company is Persona: https://fortune.com/2026/02/24/discord-peter-thiel-backed-persona-identity-verification-breach/

Thankfully you can still view previously purchased tickets without verification but they don't make it immediately clear. You can't buy any new tickets unless you verify. I haven't tried creating a new account but I'm also don't want to play their games or jump through more hoops for the ability to give them more money.

Is there anything to show this has helped with the bot/scalping problem or is it simply another data grab?

Of course that fuckin ghoul Thiel is involved. Having to upload government issued documents to buy concert tickets is fucking madness